Friday 21 November 2008
The Big Oxford Computer Co. Ltd.

If you would like to discuss your requirements, or have any questions regarding our hosting solutions, then please contact Marcus Mills, or Mark Hall on 01865 717770. If you prefer please complete our enquiry form.

For full details, advice on improving uptime and some frequently asked questions (FAQs), please review our Uptime Monitoring Fact Sheet (950kB PDF). 

Uptime Monitoring Reports

Every web hosting solution with BOCC benefits from an inclusive website uptime monitoring service:

  • Tested every 5 minutes, 24 hours per day, from BOCC's disaster recovery (DR) data facility
  • Reporting, statistics, charts and data export available through the client login area
  • Server (website) reports check for the presence of a word or phrase on a particular page address
  • Clients have access to two types of report - a single network uptime report, and multiple server uptime reports.

Clients have access to two types of report - a single network uptime report, and multiple server uptime reports.

Network Uptime

Network connectivity is monitored separately to servers. If the network is down, access to the server will also be affected, and server uptime may record a simultaneous failure.

Server (Website) Uptime

Server failures are monitored by requesting a web page and checking for the presence of a word or phrase in the received content. Thus a server might be live and available, but the web page may not be served in time or does not contain the word. Any of these count as a failure.