Tuesday 6 January 2009
The Big Oxford Computer Co. Ltd.
West Oxfordshire is a predominantly rural district council covering 714 km2 with a population of 96,000. The district is spread across a large number of relatively small settlements, totalling 83 parishes.
The development and integration of BOCC Forms with the existing content management system (CMS) and back office systems for the WODC website to enable Citizens to request more services online in order to meet with Government targets.
The forms module was fully integrated with the existing Content Management System (CMS), (which was also developed by BOCC) and other back-office systems at WODC. Forms have been integrated in the following multiple ways:
In addition form data relating to waste services, such as missed collections or purchase of new bins, are passed directly onto the cleaning services contractor without manual intervention.
Each form submission is tagged with a unique reference number. The number is automatically included on the thank-you page after a form has been submitted.
The forms module has a secure web-based administration and form-building tool, which allows WODC users to create and edit the forms and to analyse and report on responses in real-time. Access to the administrative functionality is granted on a user-by-user basis.
BOCC created a graphical interface design for the forms, which complimented the design for the website. The forms also meet the required accessibility standard of double-A conformance for the W3C web accessibility initiative (WAI) when applied to suitable CMS web pages.
The system utilises: