Tuesday 6 January 2009
The Big Oxford Computer Co. Ltd.

Secure Dedicated Web Server Hosting and Disaster Recovery Case Study - Oxford City Council

Overview

Oxford City Council is a district council that provides a wide range of services for approximately 149,000 residents, 83,000 people who work in Oxford, and 7.5 million people who visit the city every year.

Solution

BOCC provides dedicated server hosting and disaster recovery facilities to Oxford City Council (OCC).

OCC uses the BOCC CMS to update their Internet and Intranet sites.  All content updating is carried out on an internal server on site at the Council offices.  Data is then replicated from the internal system to the external site hosted at BOCC via a secure VPN (Virtual Private Network). 

BOCC also carries out other replication for file data, which then integrates with other OCC back-office systems.

The OCC website includes a number of areas where secure transactions are carried out, such as an online payments facility to pay for such services as Council Tax, Business Rates and other miscellaneous invoice payments, with real-time card authentication. 

Data is then transferred between the web server at BOCC and existing OCC back-office financial systems.  Users can also complete secure online forms, where data is then transferred via the browser, again to existing back-office systems.  This is all facilitated by the secure VPN.

Hosting Contract 

The scope of the hosting contract includes: 

  • Dedicated managed web server hosting;
  • Remote secure access via VPN for OCC staff and data replication and transfer;
  • Application firewall installation;
  • Daily networked backups;
  • 24x7x365 monitoring of key server processes and alerting;
  • Dedicated DR server with secure real time data replication;
  • Guaranteed bandwidth provision;
  • SSL secure server certificate. 
BOCC has been providing hosting services for OCC for the last four years.